Privacy Policy
Your privacy is our priority
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information
Name, phone number, email address, shipping and billing address
Payment Information
Credit/debit card details or other payment methods used through secure payment gateways
Order History
Items purchased, returns, and exchange details
Technical Information
IP address, browser type, device information, location data, and website interaction logs
Marketing Data
Preferences for receiving marketing from us and your communication preferences
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders, payments, and deliveries
- To communicate with you regarding your order or account
- To improve our customer service and personalize your experience
- To send you promotional emails, newsletters, and updates (only if you’ve opted in)
- To detect, investigate, and prevent fraudulent activity
- To analyze website traffic, trends, and enhance performance
3. Data Sharing & Disclosure
We do not sell or trade your personal data to third parties. Your data may be shared only with trusted service providers like:
Payment Processors
Secure handling of payment transactions
Delivery Partners
Logistics and shipping services
Email Services
Communication and marketing platforms
Legal Bodies
Only when required by law
All such partners are required to maintain confidentiality and process your data securely.
4. Data Retention
We retain your data only for as long as necessary:
- For account holders, we retain personal information for as long as the account is active
- For purchases, we retain order and billing data for legal and auditing reasons (usually up to 6 years)
- For marketing purposes, we retain your contact info until you unsubscribe
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your cart and login session
- Personalize content and offers
- Track site usage for analytics
You may choose to disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Opt-out of marketing emails
Exercise Your Rights
To exercise your rights or if you have any questions about this privacy policy, please contact us:
Contact Us